Tagged with community

Community is a China Shop, don’t be the Bull

Headfirst and with nothing more than smash and grab intentions of getting a cheap sale from a community is dangerous. If you don’t want to build your own community and you want to join an existing group, think about how you conduct yourself. Be open, be helpful and be patient to work your way into the environment of a complex community structure.

You wouldn’t gate-crash a party or turn up uninvited with not so much as a bottle of wine; same applies to online pockets of interest and conversation. Bring something of value and work with those around you to become part of the furniture over time.

Community is a delicate thing, I am trying hard not to extend the metaphors any further than I already have done but I think it is important to blend into the background of any community within which you are present. It is often said in sporting terms that the best Referees or Umpires are the ones you don’t have anything to say about at the end of a game. If things are ticking along nicely, it makes your job easier, the community better and this sporting reference accurate.

Adaptability within communities is a deft skill too. Community is not a one-size fits all entity. Whether your community is hosted on your website or an existing, well-established group on LinkedIn, you need to speak the right language at the right time.

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Reaching out…Stats on the growth of Community Manager Appreciation day 2011

Community Manager Appreciation Day, 2011
http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=cmad2011-110125011520-phpapp02&rel=0&stripped_title=community-manager-appreciation-day-2011&userName=conniebensen

This week you will find that bubbling to the top of social media conciousness on blogs, Twitter and other digitised commodities, there are a wealth of resources for and by the ever increasing community of, well, Community Managers. Yesterday saw the second Annual championing of this socialised job role, a role that is fast becoming a mainstay in any company with an online presence.
Want to know what makes a Community Manager tick? GetSatisfaction have drawn up a diagram on the inner-workings of those on the frontline of communications. 
What is a Community Manager to you? The face of the brand, the glue that binds consumer and company, the one that generates momentum in a community or online communities hosted around the web? 
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Online Community – a force for social good

Community has been given a new lease of life online. As soon as you hop on to a network of people you are more than just connected. Community offers a range of elements, from support to strength in numbers.

Too often people can fear the idea of a business community because they think that being active within one will mean revealing too many secrets, especially in a community that contains rival companies. From the offset this can create a strained atmosphere, a stifling of group creativity and also, cliques.

A recent example, allbeit offline, of a barista introducing a dis-loyalty card in London’s trendy (Obligatory prefix) Shoreditch, is testament to businesses uniting together for the greater good.

Like Minds is proving to be a bit of a social change movement, with a lofty aim of generating £100,000 of revenue for the City of Exeter and in doing so proving the often questioned ROI from social media. The conference will bring great benefit to more then just the attendees and in turn will make a great gesture of support to the local business community. Other conferences do nothing or simply make a token gesture of planting a tree to offset carbon emissions.

Coming together for social good is something that social media is uniquely set up for. The boundaries are reduced, the red tape of charity is snipped, and things just get done. Take the Twestival organisation, initially, a near impromptu coming together of Twitter users in a handful of cities hosting a simultaneous putting-faces-to-avatars meetup, doubling up as fun-filled fundraising event. In this its second year, it is a more coordinated affair and because of the exponential growth of smartphones and users of Twitter, it will be a more powerful force for good. Bristol’s Twestival takes place on Thursday 25 March.

I am wary that the role of social media is overplayed in circumstances. Social media is an enabler and nothing more but for charitable and community gain it can certainly get things going.

How do you work within a community and what opportunities has community presented you?

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