Tagged with iTunes

On the 12 Days of Christmas poorly targeted marketing delivered to me…

A Cheryl Cole video bundle, Father Ted Christmas special, Duran Duran EP, Fishing Kings game, Life of Pi novel, Michael Buble EP, Charlie Chaplin movie and fiiiiiiiiiive more unexciting things.

If you are an iPhone or iPod Touch user then you will be familiar with the aforementioned list as you may have downloaded the ‘12 Days of Christmas’ application and received a daily text revealing the latest free offering from iTunes. I’m not staring down the molar barrel of a gift horse here, the Father Ted episode was great but if there is one thing that iTunes means to me, is the personalised experience that I create within it. Like it or not, (and long before the socialification of iTunes via Ping) you have a relationship with iTunes, you put in the content you like and download the stuff that you find appealing to your tastes, be this books, apps, films or games. The ‘i’ in ‘iTunes’ might as well stand for idiosyncratic.  No two iTunes libraries will be the same.

What does this mean? It means that the profile and persona you create is a valuable pool of data for Apple themselves. They already have the Genius feature that runs a recommendation algorithm based on your tastes and so we know they work with what you have got to enhance your media collection. If you want the science behind it all, I suggest you read this excellent post on TechnologyReview.com

So why get uptight about the 12 Days of Christmas offerings? Well, if the thinly veiled intention is to get you accustomed to the range of media available and the ease with which it can be downloaded and enjoyed on a device, would it not be of more benefit to both parties if content was supplied that tallied with a user’s existing media choices within their iTunes library? Of course you will be hard pushed to please everyone all the time but even if iTunes segmented customers into four categories across each line of media (video, podcast, music, games, books) it would undoubtedly yield a higher rate of customers making future purchases.                

I like podcasts, iTunes knows this, why not use that information to suggest a new podcast for me to enjoy based on the existing knowledge of podcasts I have downloaded? You know that I have a preferred style of music that I enjoy so why offer me Cheryl Cole?

iTunes didn’t even have to work hard to collect such data, it was freely volunteered, why not use it better and keenly target their offering. Let me know if you experienced similar poorly aimed marketing campaigns. Is this wasted budget?

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Ten years ago I used Bolt Blue. Five years ago I used to chat on MSN. In five years time will I still use Twitter?

They say instant chat is dead. I still use it fleetingly, I have moved on from MSN and onto Google chat. I feel this is purely for the fact it is integrated seamlessly into Googlemail and it can cut down on the number of emails exchanged in a day with some contacts.

As with any media type, my habits have changed. I no longer watch kids TV (well, on occasion) I no longer hang out on music website forums. I no longer need them.

Thinking back to my web habits of ten, seven, five or even three years ago, my sequence of events run very differently once my computer has booted.

Casting my mind back I can just about remember the order

5 years ago

From desktop > Internet Explorer x 5 separate windows > iTunes > MSN Messenger > Microsoft Word

Once within IE > Facebook > DrownedinSound.com > BBC News > Hotmail.com > Uni email > Hype Machine > AddictingGames

Today

From Desktop > Google Chrome > Tweetdeck > Spotify > Open Office

Once within Google Chrome > Googlemail > Twitter > WordPress > ReQall > Google Reader > Facebook > BBC News

  • The notable changes are the change in browser choice.
  • The move from music based websites as a place to ‘hang out’.
  • The use of tabbed browsing meaning five separate IE windows are no longer needed to drain machine performance.
  • Music is now cloud based.
  • Word processing is free.
  • Content and organisation are valued commodities.
  • Social networking takes place across networks.

What is your sequence from ten, seven, five or three years ago? Have your habits changed through natural web wastage (So long Geocities) or more through life changes?

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The King of Pop is Dead; Long Live Merchandising

As perverse as it is, the death of Michael Jackson will be widely regarded by those out to make a buck as the perfect marketing platform. Marketing around an event is exactly the focus that is needed to drive sales. Some will view it as sickening cynicism so close to the event of his passing but it has been said before that death can be the greatest career move in terms of finance generation.

The upcoming series of gigs at London’s O2 were in part somewhat likely to have added to the downfall of MJ but were essential in order to pay off the vast debts he had accrued in life. For those who paid for their tickets through legitimate sources, a refund will be forthcoming. For those who paid through the nose on Ebay and by other means-a refund may not be so readily available. Now this isnt attributable to the power of marketing, but it would be a safe bet to see ticket sales of the concerts increase slightly even in death. Why would anyone want to part with serious money for something that has no return? This is where we come round to the memorabilia bandwagon that was taking a good oiling to the axle during the hours of confusion over whether or not the death of Michael Jackson was truth or hearsay.

It is known from a friendly source, HMV issued an e-mail that was in the Inbox of branch manager’s across the nation come Friday morning that any Michael Jackson stock should be moved to the front of house and that additional stocks would be in place for the weekend.

Of course, much like radio stations across the land, the only playlists in stores that sold Jackson products were the songs of Michael Jackson through the years. The weekend’s online commercial activity appears to have been dominated by the sale of his music. Back catalogue packages on iTunes saw Jackson’s chart ranking soar akin to his physical format success in his prime. By Sunday Jacko was topping nearly every possible chart.

According to CNN, “Almost 20,000 items were up for sale after his death on the popular auction site eBay, where collectors could snap up everything from the rare to the ridiculous.”

As of Saturday morning, the BBC had shipped out a team to LA (despite the fact they have one based there already) to cover the public mourning and invited a street dance troupe to perform a tribute-said dancers were all wearing various boxfresh Jackson t-shirts bearing messages of ‘RIP’ and ‘We Miss You.’ It is dificult to put a finger on what may have been the more likely reality-was merchandise printed up before death or was it a frighteningly rapid turn around of product conception to product launch?

As a tweet by Harriet Crosse (Director of Bristol PR Specialists 72point) explained, for those in the PR game looking for column inches come the first Saturday after his death, they need not bother chasing around after journos and editors. On that Saturday, in many instances, the first 10+ pages of tabloids were devoted to the troubled star and his demise.

As a Royal wedding sees commerative plates and other related frippery and tat become common place in shops and newspaper’s readers offers, a Michael Jackson plate may not be too far off.

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